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What are your shipping and processing times?
Standard Free Shipping USA = 3 - 4 Business Days Delivery
Processing Times
Orders can take up to 0-1 business days process after placing the order before shipping out.
Shipping Charge : Free Shipping
Order Cutoff Time: 05:00 PM
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at contact@vitaminoutletonline.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as the ongoing pandemic and the holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
Customer Support
Service Hours: Monday - Saturday / 9 am - 5 pm
EMAIL: contact@vitaminoutletonline.com
Store Phone: (307) 216 3340
Business Address:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@vitaminoutletonline.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@vitaminoutletonline.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@vitaminoutletonline.com
Our products have the highest quality ingredients to ensure our supplements absorb
well and work effectively so you get the most out of every pill and
don't waste your money on subpar products.
Everything at VitaminOutletOnline is formulated with a purpose, specifically
for your busy lifestyle to help you meet your day's nutritional needs
for health, vitality and energy without the fuss.
Our products are of the highest quality and effectiveness, which is why
we offer a 30 Day Money-Back Guarantee. If you are not satisfied with
your purchase for any reason, simply contact our customer support within
30 days and we will refund you in full, no questions asked.